Support service is the most important point of contact, working non-stop to assist and solve gamers’ problems. 1Click Games offers a quality service for its white label casinos that will help your clients to play and make deposits while allowing you to generate income with minimum fuss. The role of customer support is assisting clients with deposit process, bonus accrual, withdrawal queries, and technical issues.
The 1Click Games customer support team works every day; our goal is to be available 24 hours per day and 365 days a year. Support can be reached by e-mail contact form, or Live Chat, phone, social media as well as popular messengers like Facebook, WhatsApp, etc. The white label casino customer support team will answer within a few minutes, so clients wont have to spend their time waiting. Communication is in English, but if the client does not speak English, the support team will do their best to help the clients, referring to specialists with the requested languages knowledge, if needed. All support work is evaluated by customer feedback and visitor satisfaction ratings. These ratings helps to achieve the best possible service and improve any potential problem areas.
1Click Games also provides functionality for publication of frequently asked questions on its white label casino sites, located on each gaming site, where a player can find an answer to the most popular questions.
Customer support is your online gambling business’s right hand, so it is very important to have a qualified customer service team that will solve all your client’s problems and will be always in charge of any issues that might arise on your gambling website.
If you are interested in adding a professional support team to your white label casino, please request a quote on the home page and our company representative will be contacting you shortly.